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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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marcus hodge

February 20, 2025

5  out of  5
rating by marcus hodge
"Xan Vargo was really nice and helpful every time I've spoke with her she's been very healthy greatly appreciated 👍🏿👍🏿"
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Maureen Welch

February 11, 2025

5  out of  5
rating by Maureen Welch
"Xan Vargo was so helpful in getting me set up for house and auto insurance! She goes but Toni give her a call."
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Ceara Azbell

February 9, 2025

5  out of  5
rating by Ceara Azbell
"Cheapest rates I've found for any vehicle I've owned! Great customer service and always very helpful and reliable. I highly recommend State Farm."
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Tracy Messbarger

February 7, 2025

5  out of  5
rating by Tracy Messbarger
"Great quote. Saved me money and added alot more coverage"
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William Tigner

February 5, 2025

5  out of  5
rating by William Tigner
"I enjoyed Xan and Tony very much. They made it super easy and was able to save me some money as well. It was nice to talk to a real human being without going through a bunch of prompts. 5 stars from this guy! Thank you Bill"
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Tiffany Knight

January 31, 2025

1  out of  5
rating by Tiffany Knight
"They were unable to guide me after someone hit me. I just wanted help on process to take, I would have done all the leg work, I just had no idea where to start and they seemed unwilling to help."
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Angie Brewer

January 24, 2025

5  out of  5
rating by Angie Brewer
"Toni is amazing. Very responsive and was able to get me and my son a great rate with auto and added renters insurance for next to nothing! Wonderful company"
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Jd Demkowicz

January 10, 2025

5  out of  5
rating by Jd Demkowicz
"Toni was able to save me around $80 PER MONTH and did it quickly, friendly, and honestly much easier than I expected based on my experience changing providers in the past. Highly recommend!"
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Don Durbin

January 8, 2025

5  out of  5
rating by Don Durbin
"Although there's a State Farm office near me, I chose this particular agent because they (Toni) responded right away to my online request for a quote. It was much better than my previous insurance and very comparable to other quotes. Most other companies low-ball you on the quote to get your interest, but when you check the declarations page and have them adjust it to what the norms are, the difference quickly disappears. Toni didn't do any of that stuff. And she even encouraged me to check out my local office assuring me that the service would be the same. That's why I'm Toni's new client."
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Rita Eastman

December 20, 2024

5  out of  5
rating by Rita Eastman
"I moved from Florida back to Ohio, and Toni got my insurance quote and new policy completed so fast for me. Thank you so much for making this process so easy."
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Ariana Wyndham

December 4, 2024

5  out of  5
rating by Ariana Wyndham
"Toni was pretty awesome at getting a new policy set up for myself :) She was very informative and had great answers for all my questions."
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Kyle Shaner

November 27, 2024

5  out of  5
rating by Kyle Shaner
"Toni was awesome! Understanding and professional during the time we were switching. Excited for our partnership in the future!"
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lori love

November 9, 2024

5  out of  5
rating by lori love
"Prompt and efficient! I saved money on my car insurance and Toni was very knowledgeable and helpful as well as pleasant and upbeat"
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Doug Farmer

October 15, 2024

5  out of  5
rating by Doug Farmer
"We have had the pleasure to work with Xan and Toni for a couple years after our original agent retired unexpectedly. As with most things in life there have been a couple of hiccups along the way, but they have responded promptly and worked to resolve each to the best of their ability. Most recently we worked together to identify and implement a different coverage strategy that included a healthy savings in premium. Throughout the process we asked a LOT of questions to ensure our comfort level with the options/changes and Agent Toni very patiently answered each. It’s very refreshing to experience their high level of customer service and communications!"
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Carl Shaw

September 23, 2024

5  out of  5
rating by Carl Shaw
"William was very helpful. He communicated promptly. Saved me a bunch of money on my car insurance and motorcycle. Very professional and friendly. I would recommend them to everyone I know. Thanks again"
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Kyln Mitchell

September 6, 2024

5  out of  5
rating by Kyln Mitchell
"Met Agent Toni at the jazz and rib fest giving out free bobble heads for an insurance quote. They were able to save my family more that $600 per year.."
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Jason Rollins

September 4, 2024

5  out of  5
rating by Jason Rollins
"Toni is by far the best agent for vehicle insurance throughout my whole life time! She helped me look at an allstate quote to see how it matches up with my state farm and finding out the other did cash value which involves depreciation which is very bad for customers, so I am severely glad she can help me understand what Allstate was trying to do on their quote. She even helped me big time dealing with the VA in Columbus that didn't want to help dealing with history faxes for me to get 39 years age whole life insurance.. She's a 2 time winner in my book! 😀 thanks so much Toni!!!"
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Michael Rengers

August 28, 2024

5  out of  5
rating by Michael Rengers
"In an industry often marred by high-pressure sales tactics and unnecessary products, Will Shumaker stands out as a beacon of integrity and humanity. Will’s approach was refreshingly honest and pressure-free. He provided us with comprehensive quotes for auto, home, and life insurance, and after a thorough review, he assured us that our current coverage was sufficient. Been down this road before, first one to come right out and say that. Although we ultimately decided to stay with our current provider, our conversation with Will was a breath of fresh air. His professionalism and genuine concern for our needs were truly commendable. While he didn’t earn our business this time, I wholeheartedly recommend Will Shumaker for your insurance needs. He brings a level of trust and sincerity that is rare in the industry."
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Steve Cervas

August 22, 2024

5  out of  5
rating by Steve Cervas
"Agent Toni Vargo was great to work with. She was very responsive, very professional and was able to save us over $500 on our Auto/Home bundle. She made us feel very comfortable and so we switched from another independent agent that continued to raise our rates and that we had been with for over 10 years. She took the time to explain everything to us and was able to answer all of our questions. I love the fact that this is a family agency that has been doing business with State Farm for 3 generations. A+ for customer service."
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Wendy Rose

June 24, 2024

5  out of  5
rating by Wendy Rose
"Very friendly and helpful. Really fair premium."
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Lyn Gartin

May 31, 2024

5  out of  5
rating by Lyn Gartin
"Toni was great! She gave me a quote, I accepted, and she started my policy immediately. I'm so grateful I went back to State Farm and I'm so happy I chose this agency to work with! Highly highly recommend!"
We responded:
"Such a lovely message for our office to receive on a Friday! Thanks so much for the kind words and have a great weekend. -Xan"
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Blakk Sonni

May 17, 2024

5  out of  5
rating by Blakk Sonni
"Great service and communication from this agency I'd highly recommend them!!"
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Joe Haig

May 10, 2024

5  out of  5
rating by Joe Haig
"Toni is the best rep on the planet hands down! She called me up and saved me over $1500 a year on my car insurance and then got me an amazing life insurance policy that others told me wasn’t even possible for my situation but Toni worked and worked until she was able to make it happen for me! It’s not common in today’s world to find people who actually care but with Toni we got lucky! Highly recommended!"
We responded:
"Thank you for taking the time to leave such kind words. As a small business owners, I am so fortunate to have someone like Agent Toni on the team and customers like you. Call if you need anything. -Xan"
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Susan Friesner

April 25, 2024

5  out of  5
rating by Susan Friesner
"Toni was (is) soooo kind and patient with me. Being old school there's a lot of things I don't understand with computers, phones, insurance. She walked me thru EVERYTHING UNTIL I " GOT IT". Thank you Toni for all your kindness. Great girls at Xan Vargo's State Farm Angency."
We responded:
"Thanks for giving the whole office a smile with this review. We appreciate you. Best wishes, Xan"
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Robin Nettles

April 25, 2024

5  out of  5
rating by Robin Nettles
"Agent Toni was an Angel 😇 in disguise for me! I had a very tragic event happen to me in early February. I had to "hurry" and try to find new renters/auto insurance, and because I was just abandoned, I had to get a really, really good price. Agent Toni listened to my needs, worked with me, and I got exactly what I needed with a company I have actually been with for over 30+ years. I'm glad to be in Toni's good hands and home again. Definately a great CHOICE !"
We responded:
"Glad we were a good fit for you and thankful for your business. Agent Toni says thank you so much for the review! Best wishes, Xan"