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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Shaner

November 27, 2024

5  out of  5
rating by Kyle Shaner
"Toni was awesome! Understanding and professional during the time we were switching. Excited for our partnership in the future!"
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lori love

November 9, 2024

5  out of  5
rating by lori love
"Prompt and efficient! I saved money on my car insurance and Toni was very knowledgeable and helpful as well as pleasant and upbeat"
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Tiffany Knight

November 1, 2024

1  out of  5
rating by Tiffany Knight
"They were unable to guide me after someone hit me. I just wanted help on process to take, I would have done all the leg work, I just had no idea where to start and they seemed unwilling to help."
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Doug Farmer

October 15, 2024

5  out of  5
rating by Doug Farmer
"We have had the pleasure to work with Xan and Toni for a couple years after our original agent retired unexpectedly. As with most things in life there have been a couple of hiccups along the way, but they have responded promptly and worked to resolve each to the best of their ability. Most recently we worked together to identify and implement a different coverage strategy that included a healthy savings in premium. Throughout the process we asked a LOT of questions to ensure our comfort level with the options/changes and Agent Toni very patiently answered each. It’s very refreshing to experience their high level of customer service and communications!"
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Carl Shaw

September 23, 2024

5  out of  5
rating by Carl Shaw
"William was very helpful. He communicated promptly. Saved me a bunch of money on my car insurance and motorcycle. Very professional and friendly. I would recommend them to everyone I know. Thanks again"
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Kyln Mitchell

September 6, 2024

5  out of  5
rating by Kyln Mitchell
"Met Agent Toni at the jazz and rib fest giving out free bobble heads for an insurance quote. They were able to save my family more that $600 per year.."
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Jason Rollins

September 4, 2024

5  out of  5
rating by Jason Rollins
"Toni is by far the best agent for vehicle insurance throughout my whole life time! She helped me look at an allstate quote to see how it matches up with my state farm and finding out the other did cash value which involves depreciation which is very bad for customers, so I am severely glad she can help me understand what Allstate was trying to do on their quote. She even helped me big time dealing with the VA in Columbus that didn't want to help dealing with history faxes for me to get 39 years age whole life insurance.. She's a 2 time winner in my book! 😀 thanks so much Toni!!!"
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Michael Rengers

August 28, 2024

5  out of  5
rating by Michael Rengers
"In an industry often marred by high-pressure sales tactics and unnecessary products, Will Shumaker stands out as a beacon of integrity and humanity. Will’s approach was refreshingly honest and pressure-free. He provided us with comprehensive quotes for auto, home, and life insurance, and after a thorough review, he assured us that our current coverage was sufficient. Been down this road before, first one to come right out and say that. Although we ultimately decided to stay with our current provider, our conversation with Will was a breath of fresh air. His professionalism and genuine concern for our needs were truly commendable. While he didn’t earn our business this time, I wholeheartedly recommend Will Shumaker for your insurance needs. He brings a level of trust and sincerity that is rare in the industry."
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Steve Cervas

August 22, 2024

5  out of  5
rating by Steve Cervas
"Agent Toni Vargo was great to work with. She was very responsive, very professional and was able to save us over $500 on our Auto/Home bundle. She made us feel very comfortable and so we switched from another independent agent that continued to raise our rates and that we had been with for over 10 years. She took the time to explain everything to us and was able to answer all of our questions. I love the fact that this is a family agency that has been doing business with State Farm for 3 generations. A+ for customer service."
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Wendy Rose

June 24, 2024

5  out of  5
rating by Wendy Rose
"Very friendly and helpful. Really fair premium."
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Lyn Gartin

May 31, 2024

5  out of  5
rating by Lyn Gartin
"Toni was great! She gave me a quote, I accepted, and she started my policy immediately. I'm so grateful I went back to State Farm and I'm so happy I chose this agency to work with! Highly highly recommend!"
We responded:
"Such a lovely message for our office to receive on a Friday! Thanks so much for the kind words and have a great weekend. -Xan"
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Blakk Sonni

May 17, 2024

5  out of  5
rating by Blakk Sonni
"Great service and communication from this agency I'd highly recommend them!!"
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Joe Haig

May 10, 2024

5  out of  5
rating by Joe Haig
"Toni is the best rep on the planet hands down! She called me up and saved me over $1500 a year on my car insurance and then got me an amazing life insurance policy that others told me wasn’t even possible for my situation but Toni worked and worked until she was able to make it happen for me! It’s not common in today’s world to find people who actually care but with Toni we got lucky! Highly recommended!"
We responded:
"Thank you for taking the time to leave such kind words. As a small business owners, I am so fortunate to have someone like Agent Toni on the team and customers like you. Call if you need anything. -Xan"
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Susan Friesner

April 25, 2024

5  out of  5
rating by Susan Friesner
"Toni was (is) soooo kind and patient with me. Being old school there's a lot of things I don't understand with computers, phones, insurance. She walked me thru EVERYTHING UNTIL I " GOT IT". Thank you Toni for all your kindness. Great girls at Xan Vargo's State Farm Angency."
We responded:
"Thanks for giving the whole office a smile with this review. We appreciate you. Best wishes, Xan"
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Robin Nettles

April 25, 2024

5  out of  5
rating by Robin Nettles
"Agent Toni was an Angel 😇 in disguise for me! I had a very tragic event happen to me in early February. I had to "hurry" and try to find new renters/auto insurance, and because I was just abandoned, I had to get a really, really good price. Agent Toni listened to my needs, worked with me, and I got exactly what I needed with a company I have actually been with for over 30+ years. I'm glad to be in Toni's good hands and home again. Definately a great CHOICE !"
We responded:
"Glad we were a good fit for you and thankful for your business. Agent Toni says thank you so much for the review! Best wishes, Xan"
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Derek K

April 11, 2024

5  out of  5
rating by Derek K
"Did a very good job assisting with my auto insurance quote. Helped me with any questions and made switching insurances very easy!"
We responded:
"We appreciate the kind remarks and look forward to serving you. Stay dry out there today!"
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A D

April 8, 2024

5  out of  5
rating by A D
"Probably my best experience with an insurance company. They saved me money and got me out of a toxic relationship with my old insurance company. Agents were professional and very easy to work with. So happy I switched."
We responded:
"We are pleased to have you with us and appreciate such kind words. Best wishes and call us anytime. -Xan"
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ethan miller

March 9, 2024

5  out of  5
rating by ethan miller
"Made it super easy to deal with and got my insurance monthly cost cut in half! Great experience with State Farm so far as well"
We responded:
"Thank you for taking the time to sign up with us and leave such a kind review. Looking forward to serving you!"
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James Patterson

March 7, 2024

5  out of  5
rating by James Patterson
"I worked with Agent Toni to get set up with replacement policies for home and auto. They came in with the best price and the process was smooth and hassle-free!"
We responded:
"Glad to hear about your positive experience, James! I am very lucky to have Agent Toni on the team. Best wishes, Xan"
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Morrigan Hersey

March 1, 2024

5  out of  5
rating by Morrigan Hersey
"My agent is JJ and she has been very kind and helpful in explaining my policy to me as well as offering me options to save a little cash. I am spending way less than I was with my previous company, with even more benefits. Very cool, thank you JJ!"
We responded:
"We appreciate your business, Morrigan! Best wishes and have a safe weekend, Xan"
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Virginia Spitler

February 29, 2024

5  out of  5
rating by Virginia Spitler
"JJ presents excellent customer service and goes above n beyond! She got me renters insurance right away and at an amazing price and coverages! Switching my auto to this office as well! I highly recommend Xan Vargo State Farm for all your insurance needs!"
We responded:
"So glad to have you with is, Virginia. Be well and call/text any time."
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riley thompson

February 29, 2024

5  out of  5
rating by riley thompson
"I had the best service every with Aaliyah, got so much done so fast. Forever thankful!"
We responded:
"Agent Aaliyah is a rockstar! We appreciate your business and look forward to serving you. -Xan"
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Lincoln Valentine

February 29, 2024

5  out of  5
rating by Lincoln Valentine
"Aaliyah H has helped me save so much on insurance! She is so patient and understanding too! Always recommend her to friends and family!!"
We responded:
"Thank you so much, Lincoln. I feel lucky to have her on the team, every day. Give us a call if you need anything. -Xan"
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Angelo belucher

February 23, 2024

5  out of  5
rating by Angelo belucher
"I love Toni she is so helpful"
We responded:
"Much appreciated, Angelo! Thankful for your business. "
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brittany adams

February 21, 2024

5  out of  5
rating by brittany adams
"So far JJ has went above and beyond with taking care of me and my beautiful girlfriend. She’s so understanding and attentive! Definitely gonna refer her to friends and family!"
We responded:
"We appreciate you taking time to leave such a nice review. Best wishes and have a lovely weekend, Brittany!"